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"CARING" IS WHAT CAEAP IS ALL ABOUT"

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"Premiere Provider"

Community Action EAP (CAEAP) is a full-service management consulting firm specializing in the design, the implementation and the administration of Employee Assistance Programs. CAEAP, being a premiere provider, holds a broad and tenured experience in the field of employee assistance programming. Such relevant professional experience-in working with both management and labor on joint issues-- is invaluable to companies desiring a productive, reliable workforce. CAEAP offers a superior level of competent programming to meet the specific needs of different client organizations.

"Quality Services"

CAEAP is committed to quality service delivery in such identified program service areas as:

Assessment/referral

EAP case management and follow-up

Availability to multiple

(providers located within the proximity of a client's home and work locale)

Employee orientation

Crisis intervention

Mobile trauma assistance

24 hour emergency/help line

Wellness program of seminars/workshops

Supervisory/management training

Policy development

Management consultation/organizational development

Workplace conflict resolution

Program evaluation

Utilization reporting of usage data

"Diversity"

CAEAP offers both employees and management an opportunity to utilize employee assistance services as a means of resolving personal issues or problems before they affect the workplace and the well-being of oneself and others. CAEAP has an expansive experience in working with organizations of varying nature, size and scope. CAEAP provides effective EAP services to a wide-range of specialized client populations--being aware and sensitive to the particular work-based and personal issues unique to each client organization.

"Client-Centered"

CA/EAP has a "client-centered" philosophy, demonstrating a commitment to provide an Employee Assistance Program which enhances the employee's well-being in life and productivity in the workplace. EAP serves multiple clients of the organization--to name only a few of the key participants, i.e. the employees, their family members, the supervisors and the managers.

Cost containment issues are "client centered", offering appropriate strategies, resources, and referral options to resolve employee problems, seeking to serve the client whether he/she is the supervisor, the troubled employee, family member or significant other, or an official of the organization. CA/EAP balances the multiple interests, expectations, and needs of the individual client and that of the client organization in working through each and every new situation and circumstance, maintaining integrity and confidentiality under the law.

"Responsive & Timely"

Employee assistance is available "24/7" (24 hours/7 days a week). CA/EAP values being responsive and timely in delivering EAP services. An emergency/help line provides ongoing assistance at all hours.

"National Provider Network"

CAEAP has developed a national network of providers who are well-qualified to serve the needs of our client population. Through CAEAP's quality assurance program, qualified professionals include psychiatrists, licensed clinical psychologists, licensed clinical social workers, licensed marriage, family and child counselors; certified employee assistance professionals and experienced counselors of alcohol/drug abuse; financial and career development resources.